The lab reads every ticket. Name the bank (S / R / I), cite the pin number if you have one, and describe what you need. Replies go out during regular China Standard Time business hours.实验室会阅读每一张工单。请注明接口（S / R / I）、如有引脚号请一并引用，并描述您的需求。我们将在北京时间工作时段内回复。
Find your category on the pin map — quoting P-12 or P-19 gets a sharper answer than describing the work loosely.先在引脚图上找到您的业务类别——引用 P-12 或 P-19 比笼统描述能得到更精准的回复。
A written reply from the lab, generally within two business days — tickets are answered in the order they arrive.一般在两个工作日内收到实验室的书面回复——工单按到达顺序依次处理。
No quotes, contracts, or payment requests through this channel — see the Terms of Service.不通过此渠道报价、签约或索取付款——详见服务条款。